Privacy policy

This privacy policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through www.moonrise-artistry.com or its related sites and services. This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy, Jimdo, Instagram or any third party services you access through these third parties.

To respond to your inquiries, you must provide me with certain information, such as your name and email address. You may also choose to provide me with additional personal information that you deem relevant to your inquiry. To fulfil your order, you must provide me with certain information such as your postal address, phone number, payment information, and the details of the product that you’re ordering.

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services,
• such as when I use your information to fulfil your order,
• to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases.
• if required by tax law; and as necessary for the purpose of my legitimate interest, if those legitimate interests are not overridden by your rights or interests.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Paypal. I share information with Paypal as necessary to provide you my services.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for a period of 7 years as legally required for bookkeeping. 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Marloes Peerenboom, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@moonrise-artistry.com.